No sound, changed video card, installed drivers nothing happens on Monitor XF240YM3

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SalKanoid
SalKanoid Member Posts: 3 New User
edited June 17 in Monitors

Monitor
Model number: XF240YM3
Part number: MM.V0YEE.002

The specifications indicate that there are 2 speakers.
But from the moment of purchase I can’t listen to them.
I changed the video card 2 times, installed drivers on them - nothing.
Now connected via HDMI, I also tried DVI.
Drivers for the monitor from off. I also installed the site.
I can't understand what's wrong...

[Edited the thread to add issue detail on the title]

Answers

  • SalKanoid
    SalKanoid Member Posts: 3 New User
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    Please help

  • billsey
    billsey ACE Posts: 32,364 Trailblazer
    edited June 20
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    The specs I see on the XF240Y M3biiph SKU is that it doesn't have speakers… There are other version that do have speakers, the the "biiph" portion of the model number will be different on those.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SalKanoid
    SalKanoid Member Posts: 3 New User
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    On any site selling ACER|XF240YM3BIIPH
    shows that there are 2 speakers. Even on the ACER website this is indicated, and I wrote to technical support, they have so far responded that this may be a factory problem with my monitor, that they do not work. I attached the serial number and they looked at it. But we're not sure yet.

  • billsey
    billsey ACE Posts: 32,364 Trailblazer
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    Let us know what they say…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.