My monitor turned off while turning orange, and now it won’t display anything?

toshyguy928
toshyguy928 Member Posts: 2 New User
edited June 17 in Monitors

I was on my Xbox, playing Fortnite, then unexpectedly it slowly became dark orange and shut off. Upon turning it on it wouldn’t do anything, no display, and wouldn’t even open the menu. I tried different HDMI cords, unplugging and plugging cords back in, I’ve held the menu for 30+ seconds, even 60, but it still did not pull up the menu. The light will turn blue though.It is a Christmas gift and if anyone has tips please tell me.

Answers

  • toshyguy928
    toshyguy928 Member Posts: 2 New User
    edited June 17

    I’ve also tried different outlets and it’s available for warranty.

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Contact Acer support and get a warranty ticket started.

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