Charging error when gaming. entered CSGO, charger was lost, plugged in and out, it was still lost

tran_canh12
tran_canh12 Member Posts: 1 Newbie
edited June 11 in Acer Software

As soon as I entered CSGO, the charger was lost, plugged in and out, it was still lost, but other games were fine.

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    HI @tran_canh12 what happens if you lower the power mode from maximum performance to balanced-economizer?

    Regards.

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  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    What computer do you have? We can assume it's a laptop instead of a desktop since you have a charger, but otherwise we're just guessing. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. Does the charger have one of the round barrel connectors or is it a USB-C style?

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