Acer Aspire 5 A515-56 not charging properly

ksmith5307

Hey

So recently in the last few days my laptop hasn't been charging right. I'll plug it in, it'll work for a minute then it stops. I unplug the cord from the wall for a minute, plug it back in and it'll do the same thing again. I followed this article and did everything I could but nothing resolved my issue permanently. I have a battery report here but I can't figure out how to read it right so if something's wrong with the battery I don't know. Care center tells me my battery is in good health though. The laptop is only 6 months old, I don't want to have to get another. I also reset my battery through the pinhole on the back too. Can someone help me out please? Thanks a million!!

Puraw

https://community.acer.com/en/discussion/707076/acer-aspire-5-a515-56-not-charging-properly

The laptop is still under warranty and I recommend bringing it to Acer Services in your country. If you suspect an update may have caused the charging problem you can safely restore the system without losing anything, you just have to update Windows again (Check for updates): Type Restore in the Search bar and click on "Create a restore point", at the top you will see the "System Restore" option, click on that and select a date when the charging was still good.