My Nitro V15 bought in Oct2023, with i5 13420H. I am facing lag and screen freeze under normal ops.

thanos001
thanos001 Member Posts: 1 New User

Hi people,

Please let me know why would a new laptop like mine could face this and possible fixes. I face unresponsive touchpad, Screen freeze under very light usage, delays in response to simple clicks.

Answers

  • Ikemba112
    Ikemba112 Member Posts: 5 New User

    A new laptop like yours might face issues such as an unresponsive touchpad, screen freezes under light usage, and delays in response due to several reasons:

    1. Driver Issues: Ensure all drivers, especially for the touchpad and graphics card, are up to date.
    2. Software Conflicts: Some background applications or services might be causing conflicts or consuming resources.
    3. Hardware Problems: It's possible there's a defect in the touchpad hardware or the RAM could be faulty.
    4. Power Settings: Adjust power settings to ensure they are not causing performance limitations.
    5. System Updates: Ensure the operating system and all installed applications are up to date.

    To fix these issues, try updating drivers, checking for software conflicts, running hardware diagnostics, adjusting power settings, and ensuring all system updates are installed. If problems persist, consider contacting the laptop manufacturer's support for further assistance or possible warranty service.