How to reinstall Bluetooth driver?As Bluetooth definitions disappeared from my Acer Aspire A315-34

AnaFolgado
AnaFolgado Member Posts: 2 New User
edited June 3 in Aspire Laptops

Somehow, the Bluetooth definitions disappeared from my Acer laptop. In the Bluetooth page of Windows Definitions, there is no switch to activate Bluetooth. When I go to the Device Management program, the Bluetooth controller is not listed. Therefore, I don't know of a simple way to ask to reinstall the Bluetooth driver.

What can I do?

[Edited the thread to add model name to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,312 Trailblazer

    Hi please indicate the exact model of the computer and the version of Windows installed.
    Before this problem, did you make any changes to the computer or any type of installation/uninstallation?
    Do you see any errors in device manager?

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • StevenGen
    StevenGen ACE Posts: 11,958 Trailblazer

    First go to Control Panel > Programs > Uninstall a program and uninstall the existing Bluetooth program there so the Bluetooth drive is completely uninstalled. Then go to the Acer Support page for your laptop model and look under Drivers for the Bluetooth driver for your Wi-Fi/BT card that you have and install the Bluetooth driver with the ,exe which is the executable install file for the program. Its a very easy process and it should reinstate the Bluetooth driver and functions of your laptop asap. Good luck and hope this helps you laptop.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • AnaFolgado
    AnaFolgado Member Posts: 2 New User

    Replies to the previous comments/suggestions:

    Computer: Acer Aspire A315-34

    Windows 11 Home 23H2

    In the Control Panel/Programs there is no reference to Bluetooth (I think the Bluetooth drivers are not listed as programs)

    As I don't have any reference to Bluetooth in my PC, I cannot know exactly which bluetooth card is installed, inder to select the right driver in the Support page of the Acer site…

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,312 Trailblazer

    I leave you the device download page so you can download and install the BT driver, the problem is that I don't know which manufacturer of the BT device is, you will have to try one by one until it is installed, the rest of the attempts will tell you that controller not applicable:

    https://www.acer.com/us-en/support/product-support/A315-34/downloads?suggest=A315-34;0

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)