CB315-3H My Screen is completely black but the blue light on the side is on. How to fix this issue??

Tippy87
Tippy87 Member Posts: 1 New User
edited May 27 in Chromebooks

It is the CB315-3H series from 2021. This happened just a couple of months after purchasing as well but for the life of me I can't remember how I fixed it. Holding power and refresh does nothing. It's almost as if the machine isn't even powering off....maybe in a deep sleep mode, idk. Any advise would be greatly appreciated.

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Try opening it up and disconnect the battery. Let it sit for a few hours then reconnect and try again.

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