XF270S3 monitor but no sound from it

zanio
zanio Member Posts: 5 New User
edited May 23 in Monitors

hello.i just bought a XF270S3 monitor but no sound from it.i tried everything an i think that haz built in spekaers

[Edited the thread to add issue detail to the title]

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    There have been a bunch of different versions of that monitor. Some have speakers and some do not. It's still a little too new for use to have detailed specs on each SKU though. Can you provide a link to the one you bought? Also, look at the back to see which audio ports are installed. That can sometimes help in seeing if there are speakers or not. The last thing to look at is the OSD menu. Check to see if it has an audio section and verify the sound is turned up all the way.

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  • zanio
    zanio Member Posts: 5 New User

    From the link i bought it says that it has 20 w speakers. Also on the osd menu it has an audio option and i have it turn on 100.at the back it has an audio port

  • zanio
    zanio Member Posts: 5 New User

    The link is greek but the amazon has it too. https://www.amazon.de/-/en/XF270S3-Monitor-Displayport-Height-Adjustable-FreeSync/dp/B0C3D8J5K4

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    What port are you connecting the video to? Did you tell your computer to send the audio to that?

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  • zanio
    zanio Member Posts: 5 New User

    I am connecting the computer on the monitor via hdmi cable. And on the sound settings i chose the monitor to play the sound

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Then it should just be a matter of getting the volume levels set on both the computer and in the monitor…

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  • zanio
    zanio Member Posts: 5 New User

    They are both on top volume. I think i will contact with the service

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