Request for Audio Device drivers for Windows 11 on acer system, drivers only available for Windows10

AkashChakre
AkashChakre Member Posts: 1 New User
edited March 27 in Windows 11

Hi Team,

My system audio is not working. I already troubleshoot the audio problem and came to conclusion that audio driver is missing for Windows 11. As per Acer website, Audio drivers are till 2020 for Windows 10.

Please install Audio drivers for windows 11 as soon as possible.

Answers

  • StevenGen
    StevenGen ACE Posts: 13,688 Trailblazer

    What is your laptop model number and has your laptop got a dedicated gpu. As the audio in a Win-11 OS is not only governed by the Realtek audio driver, but there are also many other audio components to the audio that need to be updated like the Intel and Nvidia audio and you have to make sure that they are not corrupted.

    Below is a caption of a Nitro gaming laptop from its Intel® Driver & Support Assistant scan list with a dedicated NVidia gpu and an Intel cpu with an integrated graphics that as you can see, all have a bearing on the audio output and if one of these drivers are corrupted, then the audio will not work. Uninstall the Realtek audio and Intel smart sound and if you have the NVidia gpu at Device Manager > Sound, video and game controllers and then reboot and allow Win-11 to install the oem audio drivers for your laptop and then install the NVidia gpu game ready driver for your laptop if you have a dedicated gpu. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • billsey
    billsey ACE Posts: 35,816 Trailblazer

    Yes, we can't really even try to help without knowing what hardware you have. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • sophiekaile
    sophiekaile Member Posts: 12

    Tinkerer

    You can try third-party tools for drive updates like advanced driver updater, driver booster etc.

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    Hi Acer laptop

    My windows11 not having audio from Mon 24-Mar-2025

    Device Manager not having sound

    How can I have audio driver download from acer dot com ?

    Regards,

    murugesan openssl

    C:> openssl.exe speed -multi 900000000 >NUL 2>NUL

    Other prompt:

    C:> taskkill.exe /f /im openssl.exe

    $ /usr/bin/openssl -multi 900000000 >/dev/null 2>&1 &

    $ kill -9 $!

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    I have downloaded:

    Audio-Win10_Win11-6.0.9360.1.zip

    Setup.exe

    appwiz.cpl

    having

    Realtek Audio Driver

    Even then sound having red icon.

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    https://downloadmirror.intel.com/29062/Audio-Win10_Win11-6.0.9360.1.zip

    Above link was working on Thu 27-Mar-2025 IST

    In future intel website may remove or replace this link with other zip file.

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    Thank you for the comments.

    I need the url to download the file:

    » You can try third-party tools for drive updates like advanced driver updater, driver booster etc.

    Like time travel there are a lot of websites at earth.

    to use driver at earth.

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    https://dcdrivers.driverscloud.com/drivers/481/481b406e9c990290f33a891010959829/Audio-Win10_Win11-6.0.9475.1.zip

    Setup.exe

    did not resolve this issue yet.

    Restarting my dust bin windows11 now.

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    No help after installing/restart/shudtown/signout at dust binWindows 11 inside Acer laptop.

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    C:> echo Windows update history > NUL 2>NUL

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    Remove that dustbin using

    Uninstall Outbyte Driver Updater

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    gfx_win_101.6651.exe

    mental graphics driver for car/bus/aeroplane/time travel dust bin to resolve audio service at Windows 11

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    Windows customer care told me to:

    1. reinstall windows 11 again. ⇒ Responsed I will do that during Apr-2025 or May-2025

    Anyone here to resolve audio at my acer laptop ?

    https://apn.acer.co.in/Product/Drivers.aspx

    When I gave my machine serial number

    Error Occured please contact to administratorObject reference not set to an instance of an object.

    I have to contact other person at time travel.

    Serial number obtained using:

    SerialNumberDetectionTool.exe at acer laptop or at backside of laptop.

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    Quote response:

    -420

  • murugesanopenssl
    murugesanopenssl Member Posts: 17 New User

    Even after downloading:

    https://global-download.acer.com/GDFiles/Driver/Audio/Audio_Realtek_6.0.9134.1_W11x64_A.zip?acerid=637707438809560570&Step1=&Step2=&Step3=ASPIRE%20A515-56&OS=ALL&LC=en&BC=ACER&SC=AAP_2

    Setup.exe reporting following error at Acer laptop:

    No driver supported in this driver package

  • billsey
    billsey ACE Posts: 35,816 Trailblazer

    As we stated to the original poster here, we have to know what computer you have to make any suggestions. You seem to be just trying anything that might make a change, which could go horribly wrong. Much better is to look at what the problem is, then try to fix it using knowledge.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.