Acer Purified View missing after reinstalling camera driver. How to restore?

Zhh
Zhh Member Posts: 11

Tinkerer

edited December 26 in Predator Laptops

I reinstalled my camera driver due to some issues and realized that some of the AI features (Auto-framing, Eye contact, etc.) that Acer claims to have on my laptop model were gone.

After some research I found out it belongs to Acer Purified View, now my Acer Purified Voice is still there but the Purified View isn't. And I also uninstalled Acer Quick Panel (not Quick Access) earlier which could access both Purified Voice & View.

I tried to install Acer Purified View and Quick Panel back but to no avail, there's also no relevant file/app on my Acer device support page.

Would anyone be able to help me out here?

Answers

  • erdnord
    erdnord Member Posts: 1 New User

    I sent an email to support. I have the same problem. It's not in the drivers/ support section of the laptop.

  • Mykhailo777
    Mykhailo777 Member Posts: 1 New User

    I have the same problem and can't even figure out how to send an email to support. Bloody Acer, why can't you just put up the software online for everybody??? Why do we have to spend time on this???