My acer laptop won't turn on

Wmaurer
Wmaurer Member Posts: 1 New User
edited May 2024 in Aspire Laptops

My acer laptop wont turn on. If i plug it in to the charger the light will light up either blue or orange, but if i unplug it the light goes out.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,565 Trailblazer
    edited May 2024

    What Aspire model and what Windows version? If you see a small pinhole at the back of the laptop with a battery sign, stick a pin in it till you feel it click, keep pressing the pin down a few seconds to reset the battery.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,912 Trailblazer

    Hi @Wmaurer waiting to know your model as you have been told, this has happened suddenly or you had previous problems.
    The fact that the LEDs turn on when you connect the power supply and turn off when you disconnect, may indicate a battery problem. In some models, the battery is connected in series with the power supply. In these cases, when the battery does not charge, Perhaps due to an internal short, the equipment cannot turn on with the power supply.

    All the best.

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