No DNS server available. reboot my Chromebook 10-12/day because of the non availability of DNS

DEH1
DEH1 Member Posts: 5

Tinkerer
edited May 3 in Chromebooks

I have to reboot my Chromebook 10-12/day because of the non availability of a DNS server. I've done a powerwash and tried several other things but the problem still exists. Any thoughts?

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Answers

  • JackE
    JackE ACE Posts: 44,897 Trailblazer

    Try re-booting the router instead.

    Jack E/NJ

  • DEH1
    DEH1 Member Posts: 5

    Tinkerer

    Re-booting the router and the modem was one of the first things I did, I set the network to "Google Name Servers", tried "custom-named servers", power-washed my Chromebook, plus so many other actions I can't remember. The number of times I receive the warning "No DNS server available" continues, and I experienced the problem several times just now while replying to your email! You can probably understand that I am extremely frustrated and am considering buying a new laptop if the problem persists. Any other recommendations would be appreciated.

  • JackE
    JackE ACE Posts: 44,897 Trailblazer

    What happens if it sits closer to the router?

    Jack E/NJ

  • DEH1
    DEH1 Member Posts: 5

    Tinkerer

    It's only 8ft. from my Chromebook to the router. I can't imagine it needs to be closer than that.

  • JackE
    JackE ACE Posts: 44,897 Trailblazer

    Did you install any add-ons just before this started happening?

    Jack E/NJ

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Hi @DEH1 if the computer is not within an enterprise domain, perform the following procedure:

    Run the following from Terminal (administrator):

    netsh winsock reset
    ipconfig /flushdns
    ipconfig /registerdns

    Then:

    • For Chrome type the following in the address bar:
      chrome://net-internals/#dns
    • On Edge:
      edge://net-internals/#dns.

    All the best

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  • DEH1
    DEH1 Member Posts: 5

    Tinkerer

    I can't think of anything I've added. I believe if I had and the problem started soon after, I'd have considered that the new addition was causing the problem. I try to add only those apps, etc. that are from the Google Store.

  • JackE
    JackE ACE Posts: 44,897 Trailblazer

    Doesn't matter where they came from. Have you tried the suggested partial reset yet described in this link? Some users have reported that this fixed the issue.

    Jack E/NJ

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Look at what the DNS are servers are set to. Then when the issue appears look again. Have they changed? Typically they are set by your ISP, but you can also try some standard ones like Google's at 8.8.4.4 or 8.8.8.8.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DEH1
    DEH1 Member Posts: 5

    Tinkerer

    The servers are currently set at 162.252.172.57 and 149.154.159.92 as has been recommended in a couple of different responses to my query. I've had the servers set to the standard ones as you suggested and there was no improvement. I haven't observed any changes to the servers following an occurrence of the problem.

  • JackE
    JackE ACE Posts: 44,897 Trailblazer

    > > I try to add only those apps, etc. that are from the Google Store.> >

    Doesn't matter where the add-ons came from. Have you tried the suggested partial reset yet described in this link? Some users have reported that this fixed the issue.

    Jack E/NJ

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