is hinges come under warrenty?

SUBHODHRAJ
SUBHODHRAJ Member Posts: 1 New User
in TravelMate and Extensa

hinges are loose

Answers

  • Jack22
    Jack22 ACE Posts: 4,073 Pathfinder
    edited May 1

    @SUBHODHRAJ

    If the hinges are loose because you dropped it with some physical damages than it wont be covered under warranty. But if it is a manufacturing defect than it might be covered or you can check with the store for replacement

    Click on 'Yes' if the comment answers your question!
  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Typically they aren't covered under warranty. When they come loose from the case it's usually caused by opening the laptop too quickly or roughly. You can always try though…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • drkmccy
    drkmccy Member Posts: 3 New User

    I have successfully had Acer replace several chassis under warranty. The Travelmate series is particularly bad for it. It's got some of the weakest hinges of any laptop currently in the market and Acer does not seem to wanna fix the design. They will try and say it's not covered under warranty but if you push and call them out on the design flaw, you can get them to honor the warranty.

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