My acer nitro 5 AN515-57 is not utilizing CPU!

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Alok11
Alok11 Member Posts: 9 New User

is there any fix?

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  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,788 Trailblazer
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    The processor does not have to always be at high values, it depends on demand, anyway check that you do not have it limited:

    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

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    Pro bono collaborator, I don't work or speak in the name of Acer

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Answers

  • NekoYami494
    NekoYami494 ACE, Member Posts: 271 Pioneer
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    Hi, can you clarify the problem ? Does your PC turn on ?

    En possession d'un Predator Helios 300 PH315-55-58FY (mis à niveau).
    J'aide ceux dans le besoin dans la limite de mes connaissances.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,788 Trailblazer
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    Hi @Alok11 what exactly happens with the CPU?
    Does the computer not start?
    The computer boots but the CPU speed is low?


    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

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  • Alok11
    Alok11 Member Posts: 9 New User
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    yes, my pc works fine but CPU is always at 6 or 7% utilization even while playing games my CPU usage is low sometimes it's normal and sometimes it's 10 -12%, it affect's my gpu and gpu starts not outputting it's full power.

  • Alok11
    Alok11 Member Posts: 9 New User
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    yes, my pc works fine but CPU is always at 6 or 7% utilization even while playing games my CPU usage is low sometimes it's normal and sometimes it's 10 -12%, it affect's my gpu and gpu starts not outputting it's full power.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,788 Trailblazer
    Answer ✓
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    The processor does not have to always be at high values, it depends on demand, anyway check that you do not have it limited:

    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)

  • Alok11
    Alok11 Member Posts: 9 New User
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    and my gpu watt is stuck at 20 watts I have to reinstall driver to use it at full power why is that if u want i can send a screenshot with details msi afterburner.

    as u can see I was overthinking it cpu works fine when needed gpu is stuck at 20 watts

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,788 Trailblazer
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    It is important to always use the drivers provided by Acer and not those from the device manufacturer, especially in the graphics since these condition the behavior of the graphics and indirectly the processor because they are coordinated from the chipset.
    Have you installed drivers not provided by Acer? IF you have, try it, uninstall those drivers and install the Acer ones from the download page, then go to Windows Update.

    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)

  • Alok11
    Alok11 Member Posts: 9 New User
    edited May 8
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    Do I have to download all the drivers from acer website, I don't understand could tell me which ones?
    here is the SNID: XXXXXXXXXXX

    [Edited the thread to hide sensitive content]

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,788 Trailblazer
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    Not all of them, only the one with the graphics card in the case that it is not the Acer one, I see that the computer works with Intel and NVidia, here is the download page, if I do not change those drivers, you should not install anything:

    Please delete the serial number you have entered, it should not be publicly visible.

    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)

  • Alok11
    Alok11 Member Posts: 9 New User
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    All right I have downloaded the one with RTX 3050TI meintion i hope it fixes the issue.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,788 Trailblazer
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    I suppose that is the model of the graph, you already told me.

    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)

  • Alok11
    Alok11 Member Posts: 9 New User
    edited May 1
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    It did not work, as soon as I restarted it was stuck at 20 watts again.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,788 Trailblazer
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    But those 20 watts is the nominal power of the card, it is not a percentage.


    All the best.

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)