Wi Fi not working on brand new machine Aspire N20C6 , A315-58-55TP

Aspire N20C6 , A315-58-55TP MFG date: 2023/07/05 so I bought this device in FEB 2024 .

The information I received StevenGen was the it was known that a faulty batch in May of 2020 "killer card" a product of Rivet Network was in Acer Laptops some work and some not at all . It can only be fixed by installing ACER allocated drivers they should fix the problem 100%.

When this problem was identified back in 2020 should acer not have recalled the products

and carried out the fix in house . Instead of continuing to sell these laptop which were at best faulty.

At the very least I personally would expect a refund direct from acer and not be asked to find

drivers to fix a faulty machine .

I can no longer trust this product and wonder what next you have not told the buying public

[Edited the thread to add model number to the title]

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StevenGen

https://community.acer.com/en/discussion/704495/wi-fi-not-working-on-brand-new-machine-aspire-n20c6-a315-58-55tp

Sorry that you are still having problems with your Acer Aspire A315-58-55TP laptop Wi-Fi, but I never said that your laptop had the Killer AX1650i Wi-Fi/BT card as it doesn't as it has the below WLAN cards that I've included in the caption below, which shouldn’t give you any problems.

Note: that the only reference to Intel is that I said that my Killer AX1650i card Bluetooth section ONLY in my Nitro AN515-56 laptop only works with the 2021 Killer version 22.40.0.2 oem Acer provided driver, and will not work with any updated version drivers provided by Intel for the Killer AX1650i card, but the Wi-Fi section of the Killer AX1650i card works perfectly with the latest Intel Killer Wi-Fi drivers.

Your Aspire A315-58 doesn’t have the Killer AX1650i wireless 6 type card, as your laptop has an AC WLAN card which is a totally different card as it’s a wireless 5 type card. The Aspire A315-58 has either a Qualcomm Atheros type 802.11ac type Liteon QCA9377A card or a 802.11ac type Intel FM 9462,NGWG.NV card which their drivers are provided at Acer Support for the Aspire A315-58 or you can get the updated Intel drivers from intel for the Intel FM 9462,NGWG.NV card or for Liteon QCA9377A card <<< click on the link I’ve provided, as that is where the latest Qualcomm drivers are from Liteon QCA9377A card is. Good luck and hope this helps you out.