Internet keep dropping in my Acer Swift 3 SF314-43-R5AD.

HuiShi
HuiShi Member Posts: 1 New User
edited April 17 in Swift and Spin Series

My laptop is Acer Swift 3 SF314-43-R5AD. My laptop can connect to internet, but it keeps saying no internet even there actually got stable internet. Sometimes it connected but keep dropping, I can't even open any website.

[Edited the thread to add model number to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,320 Trailblazer

    Hi @HuiShi first of all, check that your decryption key is correct, review it, it is possible to connect with an incorrect key but without internet browsing.
    Make sure that you do not confuse, for example, the "o" with "0", a "B" with an "8", etc.


    All the best

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  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Does it connect and stay stable if you are really close to the router, then start dropping as you move away? If so one of the antenna wires may be loose.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.