Brand New Acer Predator Helios 18 phn18-71-76xf, can't find RGB Lightbar

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Kostadinov
Kostadinov Member Posts: 3 New User
edited April 17 in Predator Laptops

Hello

I have bought helios neo 18 phn18-71-76xf two days ago. I saw that other Helios laptops have RGB Lightbar, but I can't find any way to turn on the lights of mine. Is there any problem with the lightbar, or this model don't have rear lightbar?

The photo is from Internet, but mine is exactly the same.

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,535 Trailblazer
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    HI @Kostadinov this feature is not included in all models, it may be optional, in any case, review the PredatorSense options, the possibility of color change should appear there if it is included.

    At this moment, it only has the color red? It is the default color when the keyboard does not have RGB.

    All the best

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

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  • Kostadinov
    Kostadinov Member Posts: 3 New User
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    Hi, @Alejandro_AC!

    Thank You for quick reply!

    There isn't option for this lightbar in Predator Sense app. The keyboard and the predator logo have RGB, and I can control if, change colors, styles and intensity. I don't know is there a problem, or may be some drivers are needed, or this feature is not included.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,535 Trailblazer
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    I couldn't tell you which models incorporate it, wait for more answers or consult Acer directly.
    On the other hand, according to this review of your model, it does not incorporate it as the 72 model does:

    https://laptopmedia.com/review/acer-predator-helios-neo-18-phn18-71-review/p2/

    All the best

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)

  • Kostadinov
    Kostadinov Member Posts: 3 New User
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    Thank You very much, Alejandro!

  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,535 Trailblazer
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    You are welcome.

    All the best

    Please click "Like" if my answer was helpful or mark it as a solution if it was resolved, thanks!

    I use Google Translate for English, German, Portuguese and French.

    Pro bono collaborator, I don't work or speak in the name of Acer

    Por favor, haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si fué resuelta, gracias!

    Colaborador Pro bono, no trabajo o hablo en nombre de Acer

    MSFT MVP (2003-21) & Windows Insider

    X (Twitter)