Brand New Acer Predator Helios 18 phn18-71-76xf, can't find RGB Lightbar

Kostadinov
Kostadinov Member Posts: 3 New User
edited April 17 in Predator Laptops

Hello

I have bought helios neo 18 phn18-71-76xf two days ago. I saw that other Helios laptops have RGB Lightbar, but I can't find any way to turn on the lights of mine. Is there any problem with the lightbar, or this model don't have rear lightbar?

The photo is from Internet, but mine is exactly the same.

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,393 Trailblazer

    HI @Kostadinov this feature is not included in all models, it may be optional, in any case, review the PredatorSense options, the possibility of color change should appear there if it is included.

    At this moment, it only has the color red? It is the default color when the keyboard does not have RGB.

    All the best

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  • Kostadinov
    Kostadinov Member Posts: 3 New User

    Hi, @Alejandro_AC!

    Thank You for quick reply!

    There isn't option for this lightbar in Predator Sense app. The keyboard and the predator logo have RGB, and I can control if, change colors, styles and intensity. I don't know is there a problem, or may be some drivers are needed, or this feature is not included.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,393 Trailblazer

    I couldn't tell you which models incorporate it, wait for more answers or consult Acer directly.
    On the other hand, according to this review of your model, it does not incorporate it as the 72 model does:

    https://laptopmedia.com/review/acer-predator-helios-neo-18-phn18-71-review/p2/

    All the best

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Kostadinov
    Kostadinov Member Posts: 3 New User

    Thank You very much, Alejandro!

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,393 Trailblazer

    You are welcome.

    All the best

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Diagro
    Diagro Member Posts: 4 New User

    The NEO is a cut down version of the full blown Helios. The LED bar at the back is one of the things that was removed to save costs.