Odd Printing Issue in Acer Aspire A515-57T

Pomeroy999
Pomeroy999 Member Posts: 8

Tinkerer

edited April 16 in Aspire Laptops

Acer Aspire A515-57T / Windows 11 23H2

My system is only a few months old now and I have developed a printing issue.

I have an HP 4655 all-in-one printer and it is set up to print via WiFi. I have two Win10 systems and they can access this printer fine and print OK. However, from this new Acer, at some point in time unknown to me, something changed and now printing from the Acer via WiFi only prints B&W.

I checked all of the customary places where color can be set or changed to B&W and nothing worked. I even reinstalled all of the printer's drivers, restarts, troubleshooters etc.

Now oddly. I connected a USB cable from the Acer to the printer and now it prints color OK, but when I print via WiFi it is only B&W.

Since my 2 Windows 10 systems print in color OK via WiFi, and since a USB connection prints color Ok from the Acer, what might be the issue? I do not mind using a USB cable but that tethers the printer to this system and I cannot move it to a move convenient location, and wireless printing is defeated.

Anyone else? When I first got this Acer and installed the printer it was working fine but now I do not know if this was a Windows update thing or some kind of update from Acer that was installed.

[Edited the thread to add model number to the title]

Answers

  • WizIT
    WizIT Member Posts: 24 Networker

    Did you check the Print Properties (where you can customize: Black/White, Size, etc.) before sending it for Print on WIFI?