My camera isn't working, can you please help?

sar8
sar8 Member Posts: 1 New User
edited April 2024 in Gadgets & Accessories

my camera isn't working. i checked with windows and they said that its a manufacturer issue. can you please help?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 16,393 Trailblazer
    https://community.acer.com/en/discussion/704111/camera

    If you upgraded from W10 and W11 is not detecting the integrated webcam, make sure your W11 version is fully updated to 23H2 build 22631.3447. If the problem cannot be fixed, depending how old your PC is, best to get an external USB webcam ($30).

  • billsey
    billsey ACE Posts: 35,989 Trailblazer

    Any better help requires that we know what computer you have. Different computers have different cameras…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Axxo
    Axxo Member, Ally Posts: 1,535

    Try this- Turn off the device, disconnect from the power & remove the battery, long press the power button (30 seconds) then reconnect everything, turn on & see if the camera is now working.

Categories