Chromebook Spin 713 touchpad is unresponsive

1pahiua

My cursor disappeared. I have cleaned it, restarted, tried changing and changing back touchpad settings, and even did a reset. It probably needs repair, but I can’t seem to be able to contact support because it’s no longer under warranty (I bought it a little over two years ago). Anyone have this same issue? Any advice?

billsey

There are a bunch of different Spin 713 models since they've been out for a few years now. Your full model number is usually on the same sticker as your serial number, it should look something like CP713-xxx-xxxx. I don't know if any have a touchpad disable key combo, but that would be the first thing I'd look for.