Helios Predator 18 (PH18-71) - Keyboard Backlight not turning on

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Sp00n
Sp00n Member Posts: 1 New User
edited March 24 in Predator Laptops

Hello,

I turned my pc on and it was stuck on one of my backlight profiles (color and mode). I uninstalled Predator Sense and reinstalled it using my PCs specific version from the Acer website, and I also installed the Acer Care Center and reinstalled the Quick Access. I updated my GFX-card driver and ran windows update.

My Predator Sense key now opens up the App again (after completely stopping to do so) and I could change my backlight profile again, except I was stuck on one profile again. So I restarted my pc to see if that would fix the issue and now the keyboard backlight won't turn on at all. Only the bar behind the screen is on, but since the installation I haven't been able to change it's color or behavior.

Anyone know how to fix this? Is anyone else having this issue?

Answers

  • JackE
    JackE ACE Posts: 44,592 Trailblazer
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    > > keyboard backlight won't turn on at all.> >

    What happens when you press FN+F12 a few times to try to brighten the keyboard backlights?

    Jack E/NJ