Connecting Acer Aspire 5 with Acer 12 port mini Dock

Altnauer
Altnauer Member Posts: 1 New User

I have a four year old Acer Aspire 5 notebook.

In order to be able to run two monitors I bought an Acer 12 port mini Dock.

When I plug in the USB C I do not have any connection to the monitors.

What other measures do I have to adopt?

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,248 Pathfinder
    edited March 21

    @Altnauer

    What is the exact model number of the Aspire 5? (A515-XX)
    Ensure that the USB-C port has the Lightning symbol representing a Thunderbolt port, which supports display output. Otherwise, that port supports data transfer only.

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