Acer Nitro 17 Has NO Sound my laptop to a monitor and suddenly my sound is not working.

talon_c
talon_c Member Posts: 3 New User
edited March 2024 in Nitro Gaming

So I went to plug in my laptop to a monitor and suddenly my sound is not working. I have uninstalled and reinstalled the device like 4 times now… Even when the device is 'connected' as seen in the below screenshots there is still nothing coming out. Spotify won't connect, youtube doesn't work.

Screenshot 2024-03-17 121910.png Screenshot 2024-03-17 121932.png Screenshot 2024-03-17 121940.png Screenshot 2024-03-17 122133.png Screenshot 2024-03-17 122140.png

[Edited the thread to add issue detail]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,983 Pathfinder

    @talon_c

    Try to disable the HDMI audio in the Nvidia Control Panel.

    image.png
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • talon_c
    talon_c Member Posts: 3 New User
    edited March 2024

    Hey @AnhEZ28

    So after restarting my laptop it randomly started working again, but I went to the setting anyway and I don't have the display option on my settings :S

    Screenshot 2024-03-17 182134.png
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,983 Pathfinder

    @talon_c

    That setting will appear when you plug your monitor in.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • talon_c
    talon_c Member Posts: 3 New User

    Hey @AnhEZ28 !

    Sorry for the slow reply - it still doesn't come up when the monitors are plugged in and the sound has gone again.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,983 Pathfinder

    @talon_c

    Try to clean install the Nvidia GPU driver again.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!