Acer travel mate P614 Series Model: N18P6 - no boot device, shows empty boot manager.

turnerp

Hi,

Acer Travel mate laptop, Windows 11, Only UEFI (no legacy).

Shows empty boot manager. In BIOS, no device list under boot priority order.

Have USB stick with bootable Windows 11 created through media creation tool.

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/comment/1265471#Comment_1265471

Boot Configuration Data (BCD) is corrupted, or your HDD is bad.
https://www.diskpart.com/articles/windows-boot-manager-is-missing-from-my-bios-or-uefi-1796-rc.html

StevenGen

https://community.acer.com/en/discussion/comment/1265471#Comment_1265471

Which TravvelMate laptop model do you have, give us a model number, is it got a 2.5" HDD or an M.2 SSD drive as it seems that your boot drive is faulty and its not booting your laptop into its OS. Also, the laptop should 100% boot from an external bootable OS USB if you did the USB properly, see here How to create bootable Windows 11 USB install media.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

turnerp

On restart+F12

IMG_4796.jpeg

On restart+F10

IMG_4797.jpeg

On restart +F2

IMG_4798.jpeg

IMG_4799.jpeg

IMG_4800.jpeg

IMG_4801.jpeg

On restart +Esc

same behaviour as F10

During all these options I tried both with USB drive with Win 11 and without USB drive. Behaviour is the same.

Can you please advice on how to install Win 11 on this laptop?

Puraw

https://community.acer.com/en/discussion/comment/1265471#Comment_1265471

Boot Configuration Data (BCD) is corrupted, or your HDD is bad.
https://www.diskpart.com/articles/windows-boot-manager-is-missing-from-my-bios-or-uefi-1796-rc.html

StevenGen

https://community.acer.com/en/discussion/comment/1265471#Comment_1265471

Which TravvelMate laptop model do you have, give us a model number, is it got a 2.5" HDD or an M.2 SSD drive as it seems that your boot drive is faulty and its not booting your laptop into its OS. Also, the laptop should 100% boot from an external bootable OS USB if you did the USB properly, see here How to create bootable Windows 11 USB install media.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

turnerp

Hi Steven,

Thanks for your quick response.

My laptop is Acer Travelmate P614 Series Model: N18P6. I has got 2.5" HDD. I did recognise the USB the first few times. Instead of reinstalling OS I was trying to troubleshoot initially.

turnerp

https://community.acer.com/en/discussion/comment/1265474#Comment_1265474

Hi Puraw,

Thanks for the link. Reading it now. I will update you once I take some action based on this webpage.