Why will my Acer Aspire 3 15 (model no: N23C3) not power on?

Ben_McLaughlin

I was recently playing a video game called Need For Speed: Heat, when the screen of my Acer Aspire 3 15 went black and the system shut completely off. The LED's on the side no longer indicate that the charger is giving energy, and when plugged in with a new charger, same thing happens, no LED's whatsoever, not for the "powered on" or "charging" signals.
I've tried what the Internet will tell me, which is to do a "hard reset" on my laptop, and I did try, and with 15 seconds, to 30 seconds, neither worked, then I finally decided to get on this website and get some real help. If anyone has any suggestions, please tell me.
(Except for the "hard reset" suggestion, it has proved eternally fruitless)

[Edited the thread to add model number to the title]

StevenGen

https://community.acer.com/en/discussion/702329/why-will-my-acer-aspire-3-15-not-power-on

I don't know which exact Aspire 3 laptop you have as Aspire 3 15 means nothing (should be A315-xx) but and if you have done a Hard Reset and your laptop still doesn't boot/work then the problem that you are describing and are having is in the main power rail circuitries of the laptop, its either a mosat or a capacitor chip that has burned out and its stopped the power to your laptop, you need to take your laptop to either Acer Tech Support or take your laptop to an experienced technician so that they can analyze this laptop fully and see exactly where the fault is and if its just a chip then replace it. Be aware that the mosat if it gets burned out, could also allow a high voltage surge onto the cpu (and its integrated gpu) which burns out the cpu or the dedicated gpu which burns out the dedicated gpu, that is if you have a dedicated gpu in your Aspire 3 15, which causes the symptoms that you are getting and if that happens then you need a new mainboard, give us the exact Aspire 3 16 model number so that we can give you more precise details. Good luck and hope this helps you out.

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