sfg16-71 The driver cannot be installed with an unknown device.

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hoon
hoon Member Posts: 2 New User
edited March 14 in Swift and Spin Series

The driver cannot be installed with an unknown device.

sfg16-71

windows 11

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 31,962 Trailblazer
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    On the Acer support site in driver downloads for your model, look for the Device Enabling Service Driver.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • hoon
    hoon Member Posts: 2 New User
    edited March 15
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    ORIGINAL TEXT

    드라이버 다운로드 다 했지만 드라이버를 찾을 수 가 없습니다

    TRANSLATED

    I downloaded all the drivers, but I can't find them.

    [Edited the content using Google translator]

  • billsey
    billsey ACE Posts: 31,962 Trailblazer
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    Did you download specifically the Device Enabling Service Driver?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 3,824 Pathfinder
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    @hoon

    Check Windows for updates, check for any optional updates (with the receive updates for other Microsoft options turned on), and install all of them.

    Try to go here: https://www.catalog.update.microsoft.com/Search.aspx?q=Acer%20Incorporated and download this driver:

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!