Mouse Disappearing. if i tried to use my touchpad my mouse wouldn’t move.

annnnnnnaaa
annnnnnnaaa Member Posts: 1 New User
edited March 7 in Aspire Laptops

I got this laptop one week ago, I was using my drawing tablet and both the pen on tablet worked and my touchpad but then only pen on tablet, so if i tried to use my touchpad my mouse wouldn’t move. I then tried a few things and after i installed a windows update it appeared again. Now after using my tablet the same thing has happened and installing another update now hasn’t worked.When i look under mouse the only 2 options that appear are from XP ,, where is my mouse going

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @annnnnnnaaa

    On the screenshot i do see that l2c hid device is having a yellow mark

    Right click on it - update driver - chose the first option to update the driver

    If it is still not working..

    Right click on it - uninstall it and restart the computer

    Sometimes a simple system restore will fix the issue.. 

    Try windows x
    click on power shell admin or command prompt admin  or Terminal admin
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..
    Try and check whether it is working now ..

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    B  Thank you and have a BLESSED AND HAPPY DAY  B


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