Acer Predator Sense Cant see my data and computer in my Predator PHN16-71

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Melinoi
Melinoi Member Posts: 3 New User
edited March 4 in Acer Software

I have tried re-installing.

I cant control anything evet keyboard lights went back to factory settings

My model is Predator PHN16-71

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[Edited the thread to add model number to the title and to add issue detail]

Answers

  • Melinoi
    Melinoi Member Posts: 3 New User
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    I have also tried downloading PHN16-72 predator sense, didnt work properly

  • Melinoi
    Melinoi Member Posts: 3 New User
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    OK restarted computer and 16 72 worked

  • billsey
    billsey ACE Posts: 31,783 Trailblazer
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    Predator Sense has different versions for each model, so getting one for a different model to work at all is hit and miss…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • TimmyLee
    TimmyLee Member Posts: 121 Die Hard WiFi Icon
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    Never could get Sense to work again, had to download the app for a different laptop model and sense started working beautifully again, just gave up on having lighted keyboard and Acer won't help me troubleshoot. They just want me to send in my laptop so they can reformat it. Can't do that, all set up for my work for the summer season.

  • TimmyLee
    TimmyLee Member Posts: 121 Die Hard WiFi Icon
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    That worked for me, except keyboard lighting.

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