How to enable both Slot of RAM in my Aspire E14bE5-473G 33RT laptop?

cynicalbelle
cynicalbelle Member Posts: 3 New User
edited March 1 in Aspire Laptops

I upgraded my RAM from 4GB to 12GB because I added 8GB RAM on my laptop. However, it is still laggy especially when I do Zoom meetings. When I check on the system information under Memory it say 1of 2 of RAM. Is the 2nd Slot not detected?

[Edited the thread to add model name to the title]

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