Acer Aspire A515-56T Touch screen no longer works

tcaruan
tcaruan Member Posts: 3 New User

Hi,

out of the blue my touch screen on my Acer no longer works. Any suggestions to remedy this?

Answers

  • JackE
    JackE ACE Posts: 44,473 Trailblazer

    Open Device Manager. Expand HumanInterfaceDevice folder if not already expanded. Right click to enable HID-compliant touchscreen.

    Jack E/NJ

  • tcaruan
    tcaruan Member Posts: 3 New User

    Thanks for repying @JackE. So get this, it all of a sudden works again. and I didn't do anything. Worked again out of the blue yesterday. And I checked HID previously AND the touchscreen option wasn't there. Out of curiosity I checked now and guess what… it's there. I'm not dreaming. It wasn't there before. Touch pad was touch screen was not. Now it is. It appears below touch pad. I don't get it. how would it just disappear and then reappear with zero intervention from myself? OH well. Glad it's back and working again

  • JackE
    JackE ACE Posts: 44,473 Trailblazer

    If this happened in the last few days, search start menu 'restore point'. Click 'create a restore point' near the top of the menu. If System Protection is turned on, click System Restore button. Click next. Do you see an auto restore point with a date stamp about when this weirdness started?

    Jack E/NJ

  • tcaruan
    tcaruan Member Posts: 3 New User

    Thanks Jack. Its working now so I don't want to restore back to when it wasn't working. but if it happens again I'll do the restore point trick. This is so weird. I wonder if there was an update that disabled it and then it reenabled itself? makes no sense.

  • JackE
    JackE ACE Posts: 44,473 Trailblazer

    Yes, a possibility. Quickly check the restore point app if it happens again.

    Jack E/NJ