Nitro issue opening acer care center

abarindambaishya
abarindambaishya Member Posts: 6 New User
edited February 27 in Nitro Gaming

when i clicked nitro sense and try to open acer care center its showing me like this...what is issue?

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,107 Pathfinder

    @abarindambaishya

    Wait about 5 minutes and try again.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • abarindambaishya
    abarindambaishya Member Posts: 6 New User

     @AnhEZ28 i am facing the same issue today also acc not opening at all.

  • @abarindambaishya

    Try ctrl + shift + esc
    Go to task manager - Go to details tab
    check whether you see any item called nitrosense on the list
    right click on nitrosense – endtask. Close the taskmanager
    Now try to open the application..

    Sometimes a simple system restore will fix the issue..

    Try windows x
    click on power shell admin or command prompt admin
    type rstrui
    chose an earlier date on which your computer was working fineclick on next, finish, yes
    It will restore your computer to an earlier date
    if you get an message - system restore not completed - click on close
    It will show you all the icons..
    Try and check whether it is working now ..

    If it is still not working
    Try windows + r - On the run window
    Type msconfig
    go to services - check hide all microsoft service - disable and enable all. Go to the General Tab on the top
    chose normal startup if it is in selective startup – click on apply - ok
    restart the computer
    It should work now

    If it is still not working

    Try and check whether it is working now ..

    Go to appwiz.cpl on run

    please remove any items related with nitrosense

    restart the computer

    Go to support.acer.com
    chose your country
    type snid or chose your model
    go to drivers - application
    Download and install the nitrosense

    It will work fine....

    Click on "Like" if you find my answer useful 

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    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


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  • abarindambaishya
    abarindambaishya Member Posts: 6 New User

    @William_mk2 hey thanks for your response…my problem is solved but i did it by opening the exe file of acc inside acer folder directly…maybe there was some issue with the file or something else i don't know.