charging my laptop it only goes to 80% no matter how long its plugged.

PBSVA
PBSVA Member Posts: 2 New User
edited February 25 in Aspire Laptops

everytime i plug in to charge my laptop, it only goes to 80%…no matter how long its plugged. not a big deal, but curious if any others have experienced something similar.

[Edited the thread to add issue detail]

Best Answers

  • Puraw
    Puraw ACE, Member Posts: 12,877 Trailblazer
    Answer ✓

    If you have Acer Care Care installed and the 80% battery charging limiting option enabled or have used this option in the past and Acer Care did not uninstall fully that may be the cause. Check Windows Services if AcerCare Svc or the ACC agent is running. Also uninstall any Battery charge limiting bloatware you may have. If none of this applies to your issue you have to update or reset BIOS (F9 in BIOS and save settings), make sure Windows is fully updated and uninstall the 2 battery drivers, just reboot.

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Answer ✓

    Open Acer Care Center app to see if battery charge limiter is available and turned on to 80%. If not, go to this link, enter your full aspire model number (for example A515-51G) and download and install the latest Acer Care Center. Charge limiter description can also be found on this link.

    Jack E/NJ

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,877 Trailblazer
    Answer ✓

    If you have Acer Care Care installed and the 80% battery charging limiting option enabled or have used this option in the past and Acer Care did not uninstall fully that may be the cause. Check Windows Services if AcerCare Svc or the ACC agent is running. Also uninstall any Battery charge limiting bloatware you may have. If none of this applies to your issue you have to update or reset BIOS (F9 in BIOS and save settings), make sure Windows is fully updated and uninstall the 2 battery drivers, just reboot.

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Answer ✓

    Open Acer Care Center app to see if battery charge limiter is available and turned on to 80%. If not, go to this link, enter your full aspire model number (for example A515-51G) and download and install the latest Acer Care Center. Charge limiter description can also be found on this link.

    Jack E/NJ

  • PBSVA
    PBSVA Member Posts: 2 New User

    thanks for the quick replies…appreciate the help!

  • JackE
    JackE ACE Posts: 44,862 Trailblazer

    Good luck. 🙂

    Jack E/NJ