pixel problem with my Acer Swift 5(SF515-51T-7828.Has anyone tried an alternative replacement screen

elenahunns
elenahunns Member Posts: 3 New User
edited February 22 in Swift and Spin Series

Hello Community

I have a desastrous pixel problem with my Acer
Swift 5 (SF515-51T-7828), 15.6 inch. Sadly Acer has no spare parts for
that type of screen left. I have also found no other Acer screen online
that has the same dimensions and is a touch screen.

my question:
Has anyone tried an alternative replacement screen that fit this model?
And is it okay to mount a no- touch to a touch screen Laptop?

Hoping for answers as I don't want to give up on my Laptop yet!

[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 31,672 Trailblazer

    Here is Acer's info on the panel:

    You might be able to find a version without touch that would work at worst case, though I would expect the secondary markets to have plenty of the original panels available as they part out machines, since the model is right about five years old now.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • elenahunns
    elenahunns Member Posts: 3 New User

    Thanks for your answer. Sadly the european market has nothing to offer.

  • William_mk2
    William_mk2 Ally Posts: 4,084

    @elenahunns

    Go to bios by tapping f2

    If you find the same issue in bios it is a hardware issue

    Your can temporarily working by connecting a external monitor

    If you still want to replace the screeen follow the details given below

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★