In Aspire 5 i5, got a bluescreen error 0x0000521

kereagan
kereagan Member Posts: 1 New User
edited February 19 in Aspire Laptops

currently am using Aspire 5 i5 Acer so recently I encounterd a bluescreen error 0x0000521 ,sometimes it crashes just upon switching it on I have tried troubleshooting to recovery but unsuccessful.

[Edited the thread to add model number to the title and to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 33,980 Trailblazer

    We need to know just which Aspire 5 model you have. Your full model number is usually on the same sticker as your serial number, it should look something like A5xx-xxx-xxxx. From your description I have to assume it's not a Chromebook, since blue screens are a Windows thing. Can you take a picture of the screen so we can see the fine print to the error?

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