Connected my x28 with its usb to my pc, but windows 11 advising me that it doesn't recognized.

bybifyz
bybifyz Member Posts: 1 New User
edited February 15 in Predator Monitors

i have connected my x28 with its usb to my pc, but windows 11 advising me that it doesnt recognized that usb device (monitor). i have installed acer display widget hoping it may help, but unfortunately it didnt do anything. how to fix this?

Answers

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    So, I assume you have the USB-B port on the back of the monitor connected to a USB-A port on the computer? Do you have anything in any of the four USB-A ports on the monitor? The monitor just acts as a USB hub, so shouldn't be trying to provide any device descriptors…

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