Hello everyone,
I own a notebook model Acer Swift 3 (SF314-42) with an AMD Ryzen 5 Mobile 4500U processor with Radeon Graphics (Renoir, FP6). I bought it in 2021-Jan and the BIOS version is 1.11 (released on 2022-10-18 and, as of today, the latest one according to Acer support page).
AMD published a Processor Vulnerabilities Bulletin (ID: AMD-SB-7009) on 2024-02-13, which warns about several security issues. Source: https://www.amd.com/en/resources/product-security/bulletin/amd-sb-7009.html
As far as I understand, the processor in my notebook is also affected. The security issues should be fixed by a BIOS update from Acer.
Unfortunately, my 3-year maintenance contract (Acer Care Plus) expired in 2024-Jan and I'm worried that my notebook is too old and Acer won't provide any BIOS security updates for it.
Does anyone know if Acer will release a BIOS update for this model? Can I contact Acer directly with my question and can someone recommend contact details (email or phone number, ideally in Germany/Europe) for that?
Thank you very much in advance for your help!