Acer Swift 3 (SF314-42) affected by AMD Processor Vulnerabilities? Will Acer provide a BIOS update?

Wonderland
Wonderland Member Posts: 14

Tinkerer
in Swift and Spin Series

Hello everyone,

I own a notebook model Acer Swift 3 (SF314-42) with an AMD Ryzen 5 Mobile 4500U processor with Radeon Graphics (Renoir, FP6). I bought it in 2021-Jan and the BIOS version is 1.11 (released on 2022-10-18 and, as of today, the latest one according to Acer support page).

AMD published a Processor Vulnerabilities Bulletin (ID: AMD-SB-7009) on 2024-02-13, which warns about several security issues. Source: https://www.amd.com/en/resources/product-security/bulletin/amd-sb-7009.html

As far as I understand, the processor in my notebook is also affected. The security issues should be fixed by a BIOS update from Acer.

Unfortunately, my 3-year maintenance contract (Acer Care Plus) expired in 2024-Jan and I'm worried that my notebook is too old and Acer won't provide any BIOS security updates for it.

Does anyone know if Acer will release a BIOS update for this model? Can I contact Acer directly with my question and can someone recommend contact details (email or phone number, ideally in Germany/Europe) for that?

Thank you very much in advance for your help!

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Acer typically releases BIOS updates for a couple of years after launch. After that updates tend to come via Windows Update.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Wonderland
    Wonderland Member Posts: 14

    Tinkerer

    @billsey , Thank you very much for your feedback. That gives me hope.

    In the meantime, I have also found a service contact in my country to whom I could send my request. I am curious to see if I will receive any additional news from there.

    Apart from this issue, I am still happy with my Acer notebook. 😊

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