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How to undock the dockable pen in my Acer Travelmate Spin B3 laptop Model no. N20H1

Member Posts: 2 New User
edited February 2024 in TravelMate and Extensa

Just bought it October last year, been trying it for months now but I still can't figure out how to undock the pen in Acer Travelmate Spin B3 laptop Model no. N20H1. I need help.

[Edited the thread to add model number to the title and to add issue detail]

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Best Answers

  • ACE Posts: 35,526 Trailblazer
    Answer ✓

    Which Travelmate Spin B3 model do you have? Your full model number is usually on the same sticker as your serial number, it should look something like TMB3xx-xxx-xxxx. Some don't have support for an active pen, and those only have a dummy cover instead of a pen dock.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ACE Posts: 35,526 Trailblazer
    Answer ✓

    So the model number is a B311R-31-A14PG, which doesn't have active pen support. The B311RN-xx models do. That port cover is just a dummy on your system, which is why it doesn't pull out.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • ACE Posts: 35,526 Trailblazer
    Answer ✓

    Which Travelmate Spin B3 model do you have? Your full model number is usually on the same sticker as your serial number, it should look something like TMB3xx-xxx-xxxx. Some don't have support for an active pen, and those only have a dummy cover instead of a pen dock.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Member Posts: 2 New User
    edited February 2024

    This is what's in the back sticker.

    [Edited the content to hide sensitive information]

  • ACE Posts: 35,526 Trailblazer
    Answer ✓

    So the model number is a B311R-31-A14PG, which doesn't have active pen support. The B311RN-xx models do. That port cover is just a dummy on your system, which is why it doesn't pull out.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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