Nitro AN16-41 keyboard backlight is not changing colour.

DeathLight
DeathLight Member Posts: 2 New User

Hi. Premade modes or custom colours in NitroSense don't do anything. I tried reinstalling NitroSense to an older and newer version; it didn't help. I also tried restarting my PC (by the way, I'm on Windows 11); everything else in NitroSense works correctly. When I turn on or off turbo mode, the backlight flashes.

Best Answer

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon
    edited February 11 Answer ✓

    Uninstall both Nitrosense and Nitrosense service, and download this newer version from here: https://global-download.acer.com/GDFiles/Application/Nitro Sense/Nitro Sense_Acer_3.01.3016_20200918_W10x64_A.zip?acerid=637589025718997351&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-54&OS=ALL&LC=en&BC=ACER&SC=AAP_8
    Also take a look
    here https://www.catalog.update.microsoft.com/Search.aspx?q=KB5016616

Answers

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon

    What is your complete model number, you might have a model that has a single color backlight.

  • DeathLight
    DeathLight Member Posts: 2 New User

    It's the Acer Nitro 16 AN16-41-R0WZ. I don't think that it's a single-colour background one, because a few days ago, all modes in NitroSense worked just fine.

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon
    edited February 11 Answer ✓

    Uninstall both Nitrosense and Nitrosense service, and download this newer version from here: https://global-download.acer.com/GDFiles/Application/Nitro Sense/Nitro Sense_Acer_3.01.3016_20200918_W10x64_A.zip?acerid=637589025718997351&Step1=NOTEBOOK&Step2=NITRO&Step3=NITRO AN515-54&OS=ALL&LC=en&BC=ACER&SC=AAP_8
    Also take a look
    here https://www.catalog.update.microsoft.com/Search.aspx?q=KB5016616

  • hzd
    hzd Member Posts: 3 New User

    hello @DeathLight

    this is my laptop model can you please tell me if my keyboard light can change or not

    https://www.acer.com/ae-en/laptops/nitro/nitro-v-16-amd/pdp/NH.QP0EM.002

  • hzd
    hzd Member Posts: 3 New User

    @DeathLight can you please answer my last comment. Thanks