Charging Port Replacement. Where buy a replacement charging port for my Helios 16

Okonol
Okonol Member Posts: 1 New User
edited February 10 in Predator Laptops

Hi does anyone know where I can buy a replacement charging port for my Helios 16? preferably in Europe (Ireland)

Thanks

[Edited the thread to add issue detail]

Answers

  • KJN9000000
    KJN9000000 Member Posts: 399 Skilled Practitioner WiFi Icon

    USB-C Charger: If your laptop supports charging via USB-C, you could consider getting a 100-watt USB charger. USB-C can handle up to 240W with the correct cable these days.

  • KJN9000000
    KJN9000000 Member Posts: 399 Skilled Practitioner WiFi Icon

    Online Marketplaces: Websites like eBay or AliExpress often sell a wide range of laptop parts. However, please be cautious and make sure the seller is reputable to avoid counterfeit or incompatible parts.
    Recycling Old Laptops: If you have an old laptop of the same model that is no longer working, you could potentially use it for parts.
    Remember, replacing a laptop’s charging port is a delicate process and should ideally be done by a professional to avoid damaging the laptop. If your laptop is still under warranty, I would strongly recommend contacting Acer’s customer service for assistance You can reach Acer’s technical support in the United States at the following number: (371) 760-1000. They are available to assist with product setup, technical troubleshooting, and general questions you may have about your Acer product.
    If you prefer texting, you can text them for support at 1-877-220-2321. This service is available from 5AM to 2AM CST.
    Please have your device’s serial number or SNID ready when you contact them, as this information will help them assist you more effectively.

  • KJN9000000
    KJN9000000 Member Posts: 399 Skilled Practitioner WiFi Icon
    edited February 10

    You can contact Acer’s customer service in Ireland through the following ways:
    Mobile phone: You can reach them at 01 4311040. Their operating hours are from Monday to Friday, 9am - 5:30pm.
    Online: You can start your request online on the Acer Ireland Official Online Shop. They can assist with technical support for your device as well as inquiries related to your order.
    Please note that it’s always a good idea to have your device’s model number and serial number ready when you contact customer service. This will help them assist you more efficiently.

  • KJN9000000
    KJN9000000 Member Posts: 399 Skilled Practitioner WiFi Icon

    Let me know if you need further assistance #Amercan of Irish Descent.