REMOTE ACCESS HELP NEEDED URGENT.LOST SOUND DRIVER AFTER WIN 11 UPDATE

JMB22
JMB22 Member Posts: 7 New User
edited February 10 in Aspire Laptops

PLZZZZZZZZZZZZ.. IM DISABLED AND NOVICE AT COMPUTERS

I LOST ALL MY SOUND DRIVERS I THINK AFTERR A WIN 11 UPDATE

CAN SOMEONE WITH- EXPERIENCE PLEASE HELP FIX THIS REMOTELY[

IM ON ADISABILITY PENSION CANT SEEK HELP THRU ACER @180.00

PLz HELP THE LAPTOPS ALL I HAVE TO WATCH TV N MOVIES

HELP

[Edited the thread to add issue detail]

Answers

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon

    Right click your Start menu.
    go up the list and click Device manager.
    Look through the devices until you see the sound card.
    right click select properties.
    chose roll back driver and click it.
    Your other option is to get the original Driver from the Acer Support page.
    https://www.acer.com/us-en/support/drivers-and-manuals

  • Axxo
    Axxo Member, Ally Posts: 701

    -Go to Device Manager
    -Expand the Sound and Video Game Controllers
    -Look for Audio driver that was installed
    -Right click and Update
    -Look for "Browse my computer for driver
    -Let me pick drivers available drivers
    -Choose an old driver and use it.

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon

    Right click your Start menu.

    go up the list and click Device manager.

    Look through the devices until you see the sound card.

    right click select properties.

    chose roll back driver and click it.

    Your other option is to get the original Driver from the Acer Support page.

    https://www.acer.com/us-en/support/drivers-and-manuals