Headphones are not working in ANV15-5 laptop

WijdanHaider
WijdanHaider Member Posts: 2 New User
edited February 2024 in Nitro Gaming

I have a ANV15-5 laptop which I bought a couple of days ago, and it is not recognizing my headphones. Whenever I plug them in, the windows doesn't recognize them and any sound is played through the laptop's speakers.

But when I start my laptop with my headphones plugged in, the next time the laptop starts, the windows recognizes them and they work fine, until I unplug and re-plug them again.

I have already tried rollbacking the drivers, updating the drivers and other things, but the issue still persists.

[Edited the thread to add model number to the title and to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,751 Trailblazer
    edited February 2024

    What headphones are they, give us name and model number as you must have the sound setting set at Speakers and not Headphones. Go to the right-hand taskbar > Speaker Icon > right click > Sound Settings > Advanced > Troubleshot common sound problems > Output devices while your headphones are plugged in and see what this troubleshooter does, if it doesn't fix this problem, then change the Speakers to Headphones output yourself. Good luck and hope this helps.

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