Factory reset keeps restarting in Aspire 3, N20. Restarting & windows been stuck at 64% installation

Cdog287
Cdog287 Member Posts: 2 New User
edited February 6 in Aspire Laptops

I tried to do a full factory reset but when it got to the windows reinstalling, my acer keeps restarting and the windows is been stuck at 64% installation. I don’t know how to fix it any help would be very much so appreciated.

[Edited the thread to add model number to the title and to add issue detail]

Best Answer

  • billsey
    billsey ACE Posts: 33,980 Trailblazer
    Answer ✓

    What computer do yoou have? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. Which Windows version is installed? Did you do the reset from Windows or via the Acer Alt-F10 option?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 33,980 Trailblazer
    Answer ✓

    What computer do yoou have? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. Which Windows version is installed? Did you do the reset from Windows or via the Acer Alt-F10 option?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Cdog287
    Cdog287 Member Posts: 2 New User

    it’s an acer aspire 3, model number is: N20C5 and I did the reset via the alt-F10 option