Acer Aspire S16-31 CU801 MODEL.after formatting it re-installed windows 10 l seem not to find driver

martinzo
martinzo Member Posts: 1 New User
edited February 5 in Aspire Laptops

l have the above model after formatting it re-installed windows 10 l seem not to find drivers/software for windows 10 but when l visit Acer site using the above details it is pointing me to windows 11. when l go to windows 11 it is telling me that it is not compartible with windows 11. what should l do in order to make it run again.

[Edited the thread to add issue detail]

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer

    It has new hardware that might not be fully compatible with Win10 device drivers. Please post a screenshot of Device Manager as it opens. Do not manually expand any Device Manager folders.

    Jack E/NJ