Acer Spin 5 SP513-54N Wacom Driver Not Recognizing Tablet

spschol
spschol Member Posts: 2 New User

I recently got a Bamboo Ink stylus to replace the stock stylus that comes with the Spin 5 and when I was going through the installation instructions it asked me to download Wacom Components Driver version: 7.7-111. When I downloaded and ran it it said that "A supported tablet was not found on the system." Any ideas? Threads on here seemed to indicate that the Spin 5 is compatible with any AES 2.0 stylus. I'm on Windows 11, if that makes a difference.

Answers

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    You shouldn't need an additional driver, but it's worth noting the SP513-54N models use an AES 1.0 pen, not AES 2.0. I don't know if they are backwards compatible.

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  • spschol
    spschol Member Posts: 2 New User

    Huh, I had seen on Reddit that it uses AES 2.0, But I just checked the Amazon page and it is indeed 1.0. Bamboo Ink is only supported on 2.0, it is not backwards compatible. Thanks for letting me know!