Acer Swift SF114 -32 Some of my keyboard keys are not working. Letters 'S','L' key not working

RadaD
RadaD Member Posts: 1 New User
edited February 3 in Swift and Spin Series

I have Acer Swift SF114 -32 series and first my letter 'S' stopped working and after couple of months letter 'L' and my 'Enter key' stopped working too. Tried everything I could find -except downloading keyboard driver from the Acer website, simply because it is not listed as available.

I live in London - can I take my Acer to an Acer shop and have this fixed. I suspect it is a hard drive and I need another keyboard, which is very disappointing. Any idea how much that is going to cost?

Thanks,

RadaD

[Edited the thread to add model name to the title]

Answers

  • KJN9000000
    KJN9000000 Member Posts: 398 Seasoned Practitioner WiFi Icon
    edited February 3

    Only follow these steps if you are no longer within the Warranty period.

    Replacing the keyboard on your Acer Swift SF114-32 involves several steps. Here’s a general guide:

    Turn off your laptop and unplug it from the power source1.
    Remove the screws at the bottom of your laptop to open the case1.
    Disconnect the battery and other components that might be in the way1.
    Remove the screws that are holding the keyboard in place1.
    Gently lift the keyboard and disconnect it from the motherboard1.
    Connect the new keyboard to the motherboard and screw it into place1.
    Reconnect the battery and other components, and screw the case back together1.
    Please note that this is a general guide and the exact steps might vary. If you’re not comfortable doing this yourself, consider seeking help from a professional. You can find replacement keyboards for your model online23.

    Here are some video tutorials that might help:


    Remember to back up your data before making any major changes to your system. If you need further assistance, feel free to ask! 😊
  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Acer doesn't sell the keyboard separately from the top case assembly, so a lot of those types of videos won't match your system. What color is your case? I can look up the part number for the UK keyboard based on your case color and whether or not it has a keyboard backlight. In answer to your question, Acer in your locale might have a flat rate for repair, but you will have to contact them to find out.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Can you tell me the bios version? The kbc refers to the keyboard and touchpad:

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