This is a 2023 laptop, I just got it 15 days ago and it works really well, except for Predator sense, it keeps unhooking from the system, sometimes it won't control Mode, sometimes it can't control fan speed, or lighting. I have reinstalled it like 5 times now.
About lighting, I've found that the AcerLightingService keeps stopping on it's own. You can manually start it again so you can regain access temporarily on lighting control, but it keeps stopping for no reason. I even tried to change that service properties to restar automatically every time it's stopped, but that's no fix.
I really hoped Acer would do something about this, it's not a deal breaker, but it's just so annoying to have to this everytime.
[Edited the thread to add issue detail]