Acer Aspire TC-215 does not recognize SSD does not load the operating system. How can I do?

Options
puccim79
puccim79 Member Posts: 11

Tinkerer

Hi guys, I have an Acer Aspire TC-215 and I cloned the original hard drive onto a new Samsung SSD. The BIOS has been updated to version P11.A3 but it does not recognize the new SSD and therefore does not load the operating system. How can I do?
Please let me know.
Best regards.
Maurizio

[Edited the thread to add issue detail]

Answers

  • Commodore_1995#
    Options

    Can you send a photo of this setup?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • StevenGen
    StevenGen ACE Posts: 10,342 Trailblazer
    Options

    You must be doing something wrong or you are using a faulty cable or you have a faulty USB port in your desktop that you used to clone the old HDD. Your TC-215 has SATA-3 and the Samsung 2.5” EVO SSD is a SATA-3 also.

    The best cloning software for Samsung SSD drives is their own Samsung Data Migration software, so only use this software to clone a Samsung SSD drive and use a USB 3.0 to SATA adapter cable and plug this cable into the Front panel USB3.0 header of the desktop (also check if this header is operating 100% if you used this to last clone the boot drive) as this method is the only way to clone your old drive. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • puccim79
    puccim79 Member Posts: 11

    Tinkerer

    Options

    Thank you for your answer.
    The photo is like yours, SATA mode is set as AHCI.
    I don't understand why in the "Miscellaneous" AHCI controller menu I see both the new SSD and the DVD player while in "Boot" nothing.
    Please let me know.
    Best regards.
    Maurizio

  • puccim79
    puccim79 Member Posts: 11

    Tinkerer

    Options

    Hi SteveGen, I tried reconnecting the old hard disk and it does the same thing, it doesn't load the operating system and consequently the hard disk doesn't appear in the "Boot" section. Instead, when I reconnected the new SSD it started but when I turn the PC off and on again I have the same problem.
    I tried to activate the CSM and the hard disk sees it in the Boot as UEFI, it starts correctly but if I turn it off and on again it doesn't work anymore. I also reset the BIOS, replaced the CMOS battery but nothing.
    How can I do?
    Please let me know.
    Best regards.
    Maurizio