I can't seem to save the settings on my BIOS enabling the "Trust Platform Technology" EX215-53G

arciii_9512
arciii_9512 Member Posts: 1 New User
edited January 23 in TravelMate and Extensa

I can't seem to enable TPM 2.0 on my bios config. It just keeps getting back to 'disabled'.
I have already updated my BIOS firmware to its latest, but issue still persists.
Model: Extensa EX215-53G
I've done a couple of research about the support with TPM 2.0 on my model, and somehow, its listed as "supported". I just couldn't figure out the issue of enabling TPM on this one.
Secure Boot is already enabled by default. I've tried different troubleshoots like disabling and enabling secure boot and turning back BIOS to default settings. Nothing seems to work for me. Security devices isn't also showing on my device manager.

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Your BIOS looks very different than what I see in the service guide:

    How are you getting to that screen?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.