CP513-1H issue.Once more random mouse clicks,Randomly tabs are activated, apps open

Hefaistos68

This seems a problem since 2017 on all chromebooks of any make. Randomly tabs are activated, screen items appear clicked on, apps open, etc. Like someone is silently clicking randomly around on the screen.

I have looked through dozens of posts on many forums and support groups, disabled all touch screen options, changed and removed my external mouse, reset the system, updated all updateable software and system, the issue continues. And its driving me crazy. On some days its rare, on other its impossible to work at all.

No, nothing is touching the touchpad, nothing is touching the screen, just simple mouse work on different apps. I tried wireless mouse, usb mouse, no-mouse using the touchscreen only.

There are hundreds of complaints about this issue on every chromebook makers help site.

How can this be resolved on my Acer Chromebook CP513-1H ????

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

billsey

Which version of the OS are you running? What happens when you disable the touchpad and connect an external mouse? If you open the laptop is there any swelling visible on the battery? What about the screen? IIRC yours has a touchscreen, is there enough gunk on it that it might trigger touches?