Continuously have to factory reset Asipe A515-45-R1BF. Laptop stuck on Acer logo, fan ramp upto 100%

bclark96
bclark96 Member Posts: 1 New User
edited January 22 in Aspire Laptops

I've had to factory reset my laptop probably 5 times in the past 6 months. No rhyme or reason for it. I'll go to use my laptop and it will get stuck on the Acer logo screen. Fan will ramp up to 100% and stay there. After 3 hard resets the laptop will enter recovery mode and I have no choice but to perform a factory reset. System restore doesn't work. PC works fine until next random time it decides to do it again. Super annoying because I lose all apps and app settings. Laptop is out of warranty by 3 months.

[Edited the thread to add issue detail]

Answers

  • eGomes
    eGomes Member Posts: 4,025 Guru

    Welcome @bclark96,

    The Aspire 5 A515-45(G) series is one of the worst models launched by Acer, due the lack of AGESA and SMU microcode updates.

    Problems with hangups and spontaneous reboots can be caused by the Acer Care Center (ACC) software. Uninstall it!